Article #732 Setting the Project Control System (PCS) Quality Management Module: Non-Compliance Reports

The Non-Compliance Report (NCR) is one of the quality controls processes that must be managed in any project control system (PCS) whether the PCS was managed by the Project Owner or the Contractor. The difference between a project control system (PCS) that is managed by the Project Owner or the Contractor is the ownership of the data captured in the non-compliance reports.

The PMWeb visual custom form builder is used to develop the NCR form with all the data fields that are usually common to this business process. Nevertheless, it is highly recommended that the form includes a table that lists all possible reasons for issuing an NCR. The list should be aligned with the conditions of contract agreement clauses that necessitate the issuance of the NCR.

WS 732 PCS NCR 1

The template attachment tab will upload and attach pictures of the reported NCR. In addition, links to relevant PMWeb records like meeting minutes, and daily reports, among others, can be made to the NCR. Further, a workflow will be assigned to the NCR to ensure its formal review and approval of the corrective actions taken before closing the NCR.

The NCR log will capture the details of all NCRs issued and their status. The report could include visuals to summarize the issued NCR by reason, the company the NCR was issued to, the number of NCRs issued per month, and corrective action status. The report could also include a list of NCRs where the corrective action status is still acceptable. Of course, it is also possible to create a tabular report that provides a list of all issued NCRs showing the captured details and their status. The NCR report can be specific to a project, program, or portfolio of projects.

WS 732 PCS NCR 2

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