Article # 350 Are We Obliged to Provide Executive Project Stakeholders with Trust-Worthy, Real-Time, Fully-Interactive Projects’ Performance Status Reports and Dashboards that They Can Access on Their Own, Anytime, Any Where using Any Device?

I remember those days in the early 1990’s when I used to prepare the project’s performance reports using MS Excel and print on transparent pages so I can present the performance reports using the overhead projector to executive project stakeholders. The histograms, pie charts and other visuals were very much fixed and agreed on. Those executive stakeholders had to trust me when I am presenting the performance information.

Well now things have changed. Executive project stakeholders can now have immediate access to business intelligence and data visualization tools like MS Power BI to have the insight on how a project, a program of projects or a portfolio of projects are performing. They can use those tools to access projects’ performance information on their own, anytime, anywhere by using any smart mobile device. Nevertheless, the one thing that did not change that all those reports and dashboards need data to be viewed, assessed, analyzed and reported on.

Executive project stakeholders can have access to two types of project data. The first type of data is the data that is manually captured by the project team using MS Excel. Although no one should challenge the correctness and trust-worthiness of this manually captured data but at the same time no one can also deny the that the data needs to be captured on multiple MS Excel files by different project teams manually extracting and uploading the data into those files. In addition, no one can also deny that this data will not be real-time and tracing the source of the captured data would need to be manually done. In addition, issues that relate to data accuracy and completeness as well as MS Excel file size and storage location are also risks that need to be considered. With the Covid-19 pandemic constraints of work from home (WFH), social distancing, travel quarantine among others, the option of having the manual data capturing using MS Excel can become more challenging if executive project stakeholders need to have access to trust-worthy, real-time and interactive projects’ performance status reports and dashboards.

The second option is to use a Project Management Information System (PMIS) like PMWeb to have a single data source for storing all projects’ data, documents and relevant MS Outlook emails that is 100% web-enabled to allow project stakeholders to have secured and controlled access to the projects data anytime, anywhere. The projects’ data and documents will be automatically captured when executing the different project management processes that are managed in PMWeb. The data for those processes will be provided by the individuals who have been assigned to execute those processes in accordance with the workflow tasks that we were developed and assigned to those processes as per the project management plan (PMP) also known as the project execution plan (PEP).

The PMWeb database, which will be either hosted on the organization own data center or hosted by PMWeb, can be accessed using business intelligence and data visualization tools like MS Power BI as long as the required security and credentials are provided. Of course, there are different options when it comes to visualizing the data to reported on which depends on each organization data security and type of required reporting. The organization also needs to determine the frequency for refreshing the reported data. In addition, many organizations might opt to create data models to define how the logical structure of the PMWeb database will be modeled. Data Models define how data is connected to each other and how they are processed and stored inside the system.

By having real time access to this massive wealth of data for every single project managed by the organization using PMWeb, organizations can create their own interactive reports and dashboards. The report users can filter, sort and view data the way they want. Access to those reports and dashboards can be also controlled by the organization to ensure that data is consumed and visualized by the authorized users only.

Similarly, interactive dashboards that are designed for a single project, program of projects or portfolio of projects can be created to provide the needed analysis in any desired form and format. Those dashboards would usually report on multiple project management processes that are related to a specific project management perspective like procurement, commercial, HSE, quality among others. In addition, dashboards tend to use graphical visuals rather than tables. Those visuals could include for example histograms, line charts, pie charts, donut charts, gauges, maps among others.

MS Power BI, which is one of the most widely uses business intelligence and data visualization tools, also allows creating links between dashboards and reports to allow the executive project stakeholder to drilldown from dashboards to reports. The reports can be also configured to be linked to the PMWeb application by providing a hyperlink to each relevant PMWeb record so it can be accessed and viewed when needed. This option not only enforces the trust-worthiness of the reported data but also enable the reader to trace the source of the reported projects’ data, supportive documents, linked records and emails and review and approvals tasks captured in the record workflow.

About the Authorfounder

Bassam Samman, PMP, PSP, EVP, GPM is a Senior Project Management Consultant with 40-year service record providing project management, project controls services and project management information system to over than 400 projects with a total value in excess of US$ 400 Billion. Those projects included Commercial, Residential, Education and Healthcare Buildings and Infrastructure, Entertainment, Hospitality and Shopping Malls, Oil and Gas Plants and Refineries, Telecommunication and Information Technology projects. He is thoroughly experienced in complete project management including project management control systems, computerized project control software, claims analysis/prevention, risk analysis/management (contingency planning), design, supervision, training and business development.

Bassam is a frequent speaker in topics relating to Project Management, Strategic Project Management and Project Management Personal Skills. Over the past 40 years he has lectured at more than 400 events and courses at different locations in the Middle East, North Africa, Europe and South America. He has written more than 400 articles on project management and project management information systems that were featured in international and regional magazines and newspapers. He was a co-founder of the Project Management Institute- Arabian Gulf Chapter (PMI-AGC) and has served on its board of directors for more than 6 years. He is a certified Project Management Professional (PMP) from the Project Management Institute (PMI), a certified Planning and Scheduling Professional (PSP) and Earned Value Professional (EVP) from the American Association of Cost Engineers (AACE) and Green Project Management (GPM).

Bassam holds a Masters in Engineering Administration (Construction Management) with Faculty Commendation, George Washington University, Washington, D.C., USA, Bachelor in Civil Engineering – Kuwait University, Kuwait and has attended many executive management programs at Harvard Business School, Boston, USA and London Business School, London, UK.


Contact us