Article #043 How Can You Stop Wasting and Instead Create Value of The Massive Priceless Information Captured in Meeting Minutes During a Capital Project Life Cycle Phases?


You will never find a single capital project, regardless of its size, type, location, or duration that does not require meetings between the different project parties. Meetings are scheduled gatherings of individuals for the stated purpose, to discuss and act upon matters of common interest. Meetings serve a valuable purpose in the project to effectively communicate information, exchange ideas, render decisions, resolve issues, coordinate work, and prevent problems among others. It is estimated that project management team members spend more than 50% of their time participating in meetings.

In a capital project, there are many types of meetings. Those could include design review meetings, value engineering workshops, pre-bid meetings, tender opening meetings, kick-off meetings, progress meetings, technical meetings, contractor meetings, QA/QC meetings, HSE meetings, change management meetings, steering committee meetings, BIM coordination meetings, risk management meetings, interface management meetings, project handover meetings among others. The frequency of those meetings could vary as some could be weekly, bi-weekly, monthly, or when needed.

Using a Project Management Information System (PMIS) solution like PMWeb provides the parties involved in delivering construction projects with a single web-enabled platform to manage all project processes including meeting minutes.

To start with, the project manager needs to establish the dates, timings, and locations of the different meeting types that need to be held during the project duration to ensure that the required team members needed for those meetings are aware of the requirement for them to attend those meetings.

What is Common to All Meeting Minutes?

All meeting minutes share the same requirements for what data to be captured although the content will vary from one meeting type to another. The first requirement for a meeting minute is that it needs to capture the particular of the meeting such as project, type, subject, WBS level, location, date, and timing among others. Second, it needs to capture the details of those invited to attend the meeting and who have attended the meeting. The third requirement which is the most important of all is the business items discussed during the meeting, who is responsible to address those business items and by which date, the status of this business item if it is still open or closed, the actual date this business item was closed and the project schedule activity that could be subject to be delayed if this business item is not closed as per the set due date. Of course, additional details such as business item category and type can be added to improve the classification of the business item.

Similar to other PMWeb modules, documents such as drawings, reports, pictures, videos, and catalogs among others can be attached to the meeting minutes to ensure that they can be reviewed when needed. In addition, the meeting minutes could have links to other PMWeb records like submittal, risk register, and changes among others that can be linked to the meeting minute.

Sharing and Distributing the Meeting Minute

When the meeting minute is complete and all supporting documents are attached, the meeting coordinator can then generate a transmittal to distribute the meeting minutes through a pre-defined workflow to those who have attended the meeting as well as others who might need to be involved to review, approve and share the content. Usually, if within 2 days no objection is received on the meeting minutes then they are considered approved.

Generating the Next Meeting Agenda

In addition, meeting minutes require keeping track of the history of business items from one meeting to the other. Therefore, the follow-on meeting agenda needs to be generated from the previous meeting to ensure that closed items are removed and ongoing items get captured in the next meeting. This will enable the project team to keep track of all business items and when those items were closed.

Formal Communication of Meeting Minutes

Most construction projects, or at least those in the MENA region, require the party authoring the meeting minutes to formally present a printed version of the meeting minutes. The layout of the meeting minutes could vary from one project to another and even between one meeting type and another. Those printed meeting minutes can be designed in an intelligent format to provide the authorized reader the option to drill down to the meeting minutes item captured in PMWeb to review all attached documents and linked records to that particular meeting minute business item.

Tracking Status of Pending Business Items

PMWeb report writer allows creating reports to track the status of the different business items discussed and recorded in the meeting minutes. For example, a report can be created to capture the history of each business item, when it was first recorded, and when it was closed. The report could include filters to limit the reported data to a specific individual to which the business items were assigned. The report could be limited to a single type of meeting minutes for a single project or portfolio of projects or all meeting types across a single project or portfolio of projects.

It is also to generate reminder letters or dunning letters addressed to project team members by name, listing all due business items assigned to this project team member. Issuing such letters could drive those team members to respond and close pending meeting business items.

About the Authorfounder

Bassam Samman, PMP, PSP, EVP, GPM is a Senior Project Management Consultant with more than 35-year service record providing project management and control services to over 100 projects with a total value of over US $5 Billion. Those projects included Commercial, Residential, Education and Healthcare Buildings and Infrastructure, Entertainment and Shopping Malls, Oil and Gas Plants and Refineries, and Telecommunication and Information Technology projects. He is thoroughly experienced in complete project management including project management control systems, computerized project control software, claims analysis/prevention, risk analysis/management (contingency planning), design, supervision, training, and business development.

Bassam is a frequent speaker on topics relating to Project Management, Strategic Project Management, and Project Management Personal Skills. Over the past 35 years, he has lectured at more than 350 events and courses at different locations in the Middle East, North Africa, Europe, and South America. He has written more than 250 articles on project management and project management information systems that were featured in international and regional magazines and newspapers. He is a co-founder of the Project Management Institute- Arabian Gulf Chapter (PMI-AGC) and has served on its board of directors for more than 6 years. He is a certified Project Management Professional (PMP) from the Project Management Institute (PMI), a certified Planning and Scheduling Professional (PSP), and Earned Value Professional (EVP) from the American Association of Cost Engineers (AACE) and Green Project Management (GPM).

Bassam holds a Masters in Engineering Administration (Construction Management) with Faculty Commendation, George Washington University, Washington, D.C., USA, Bachelor in Civil Engineering – Kuwait University, Kuwait and has attended many executive management programs at Harvard Business School, Boston, USA, and London Business School, London, UK


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